The Avaya 16CC Agent Deskphone Dubai designed for call-center environments. The Avaya 16CC Phone Dubai is a cheap deskphone that brings SIP and basic ACD (automatic call distribution) to the agent desktop.
The Avaya 16CC Agent Deskphone Dubai is a phone specifically designed for call centre and contact centre agents and workers.
The Avaya 16CC Agent Deskphone is cheap and purpose-built to provide SIP to the agent desktop in a call center environment, providing basic agent functions at a very smart price. The Avaya 16CC Phone combines legacy agent features such as LED keys and fixed feature buttons with today’s modern SIP desk phone improvements including softkeys, a navigation wheel, and a context-sensitive agent interface.
The Avaya 16CC Agent Deskphone Dubai needs Communication Manager 5.0 AND SIP Enablement Services 5.0 and it not compatible with the IP Office platform. The unit contains the features found only in the higher end, more costly, enterprise-class telephones. These features contain a bright, backlit display, support for multiple call appearances, dual lamp LEDs, 2-way speakers, fixed feature keys, and a context-sensitive user interface with soft keys. And, because of its cost-effectiveness, end users increase access to a feature-rich telephone, but at a very pretty price point.
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