Mtech is the Middle East, Africa's largest technology Value-Added distributor and a leading technology sales, Contact us

 

Our Reference #1075
All Products from :Mtechservices

Call for best price

Telephone :: +9714323 6970 | +97143 23 05 58
Country: United Arab Emirates
  • Brand:
    AVAYA

Description

The Avaya 16CC Agent Deskphone Dubai designed for call-center environments. The Avaya 16CC Phone Dubai is a cheap deskphone that brings SIP and basic ACD (automatic call distribution) to the agent desktop.

Details:

Avaya 16CC Agent Deskphone 

The Avaya 16CC Agent Deskphone Dubai is a phone specifically designed for call centre and contact centre agents and workers.

The Avaya 16CC Agent Deskphone  is cheap and purpose-built to provide SIP to the agent desktop in a call center environment, providing basic agent functions at a very smart price. The Avaya 16CC Phone combines legacy agent features such as LED keys and fixed feature buttons with today’s modern SIP desk phone improvements including softkeys, a navigation wheel, and a context-sensitive agent interface.

The Avaya 16CC Agent Deskphone Dubai needs Communication Manager 5.0 AND SIP Enablement Services 5.0 and it not compatible with the IP Office platform. The unit contains the features found only in the higher end, more costly, enterprise-class telephones. These features contain a bright, backlit display, support for multiple call appearances, dual lamp LEDs, 2-way speakers, fixed feature keys, and a context-sensitive user interface with soft keys. And, because of its cost-effectiveness, end users increase access to a feature-rich telephone, but at a very pretty price point.

 

Avaya 16CC Agent Deskphone Features: 

  • Basic ACD (Automatic Call Distribution) agent functions at a very attractive price
  • LED buttons and fixed feature keys
  • SIP desk phone enhancements including softkeys, a navigation wheel and a context-sensitive agent interface.
  • Purpose-Built for the call center, the 16CC features two headset jacks (for agent and supervisor) and no handset.
  • 16 available dual LED programmable buttons for one-touch access to common ACD features such as logging in/out, changing work modes.
  • A context-sensitive user interface and three softkeys and a four-way navigation cluster for scrolling through Call Center Agent specific commands and features.
  • The display on the 1616 has an adjustable viewing angle and measures four lines by 24 characters.
  • Available on Avaya Communication Manager.

 


Request price Contact us List of Solutions Why Mtech.?Became Partner

We Supply Products to : United Arab Emirates (Dubai , Abu Dhabi , Sharjah, Al Ain ..) | Saudi Arabia | Oman | Bahrain | Iran | Iraq | India | Pakistan | Egypt | Mali |Nigeria | Uganda | Ghana | Sudan | Ethiopia | Tanzania | Somalia | Rwanda | Congo | Algeria | Morocco Africa all countries


 

Items we are distributing

Content Date
Epson SureColor T3170 Wireless Printer

Epson SureColor T3170 Wireless Printer

(Printers and scanners / Epson Printers and scanners )

High-speed, easy-to-use, compact 24" desktop inkjet printer. Engineered to enhance the way you work,[...]

DS-2CD1043G0-I 4.0 MP IR Network Bullet Camera-Hikvision

DS-2CD1043G0-I 4.0 MP IR Network Bullet Camera-Hikvision

(cctv security camera system / Hikvision cctv camera)

hikvision 1043 ip camera ,Hikvision DS-2CD1043G0-I 4.0 MP IR Network Bullet Camera. 4.0 MP IR Networ[...]

HP M252dw Color LaserJet Pro

HP M252dw Color LaserJet Pro

(Printers and scanners / HP printers and scanners)

In today’s fast-paced business environment, you need technology that can hit the ground running.

Samsung NVR Recorder SRN 470D

Samsung NVR Recorder SRN 470D

(cctv security camera system / Samsung cctv camera | Hanwha )

SRN-470D The 1670D/470D is a high-quality, high performance network video recorder supporting up to[...]

DS-2CD2626G1-IZ(S) 2 MP IR Varifocal Bullet Network

DS-2CD2626G1-IZ(S) 2 MP IR Varifocal Bullet Network

(cctv security camera system / Hikvision cctv camera)

DS-2CD2626G1-IZ(S) 2 MP IR Varifocal Bullet Network Line crossing detection, intrusion detection, r[...]

Samsung HCD-7010R 4MP (QHD) IR Indoor Dome CCTV Analog

Samsung HCD-7010R 4MP (QHD) IR Indoor Dome CCTV Analog

(cctv security camera system / Samsung cctv camera | Hanwha )

QHD (2560 x 1440, 30fps) resolution. 0.26 Lux@F1.8 (Color), 0 Lux (B/W : IR LED on). Built-in 2.8mm [...]

Came CAT-X 230Vac Chain barrier for opening up to 8m-16m

Came CAT-X 230Vac Chain barrier for opening up to 8m-16m

(Gate Barrier Systems / CAME Gate Barrier )

Came CAT-X 230Vac Chain barrier for opening up to 8m-16m

TNO-4040TR | Hanwha Techwin - Security Global Leader

TNO-4040TR | Hanwha Techwin - Security Global Leader

(cctv security camera system / Samsung cctv camera | Hanwha )

TNO-4040TR. VGA H.265 NW Radiometric Thermal Camera. • Max. 640 x 480 resolution support • Built-in [...]

HIKVISION | DS-2DE5232W-AE | NOD5232W Outdoor PTZ Dome Camera, 2MP, 32

HIKVISION | DS-2DE5232W-AE | NOD5232W Outdoor PTZ Dome Camera, 2MP, 32

(cctv security camera system / Hikvision cctv camera)

Hikvision DS-2DE5232W-AE Network Speed Dome Cameras produce images with a resolution of up to 1920 x[...]

Ducab Copper Rod and Wires

Ducab Copper Rod and Wires

(Products / Electrical Materials & Lighting )

At Ducab, in addition to our wide range of cables we also supply high quality Copper Rod produced fr[...]

Computer | Laptop | Servers from (Dell , Lenovo,HP , ASUS )

Content Date
Lenovo Ideapad 130 Laptop With 15.6-Inch Display, Core i3 Processor

Lenovo Ideapad 130 Laptop With 15.6-Inch Display, Core i3 Processor

(Laptop Computers | Servers | desktop / LENOVO Laptops & servers)

Lenovo, Get amazing prices in Dubai, IdeaPad 130 Laptop With 15-Inch Display, Core i3 Processor/4GB [...]

Apple iMac MMQA2 Desktop - Intel Core i5

Apple iMac MMQA2 Desktop - Intel Core i5

(Laptop Computers | Servers | desktop / APPLE LAPTOP)

iMac is a family of all-in-one Macintosh desktop computers designed and built by Apple Inc. It has b[...]

Asus Vivobook 14 A403FA-EB172T Laptop - Intel i5-8265U,

Asus Vivobook 14 A403FA-EB172T Laptop - Intel i5-8265U,

(Laptop Computers | Servers | desktop / ASUS Laptops)

Buy Asus VivoBook 14 A403FA-EB172T Laptop (Blue) - Intel i5-8265U 3.9 GHz, 8 GB RAM, 256 GB SSD, Int[...]

Dell Inspiron 15 3583 Laptop – Core i5 1.6GHz 8GB 512GB 2GB Win10 15.6

Dell Inspiron 15 3583 Laptop – Core i5 1.6GHz 8GB 512GB 2GB Win10 15.6

(Laptop Computers | Servers | desktop / Dell laptops & servers )

15 3583 Laptop – Core i5 1.6GHz 8GB 512GB 2GB Win10 15.6inch FHD Silver – Price, Specifications & Fe[...]

Dell Inspiron 17 5000 Series Laptop - Intel Core i7 - 4GB AMD

Dell Inspiron 17 5000 Series Laptop - Intel Core i7 - 4GB AMD

(Laptop Computers | Servers | desktop / Dell laptops & servers )

Dell Inspiron 17 5000 Series Laptop - Intel Core i7 - 4GB AMD Graphics - 1080p 4GB AMD Radeon™ 530 G[...]

IQ Touch  VIA TAB QX 700 8 GB 7'' inch with Wi-Fi+4G Tablet

IQ Touch VIA TAB QX 700 8 GB 7'' inch with Wi-Fi+4G Tablet

(Laptop Computers | Servers | desktop / IQTouch Laptops )

7″ WiFi Tablet. Model No. VIA TAB QX700. OS. Android 6.0 / 8.1. Screen. 7″ Capacitive touch, Five po[...]

Precision 5820 High Performance Tower Desktop

Precision 5820 High Performance Tower Desktop

(Laptop Computers | Servers | desktop / Dell laptops & servers )

Expand your ideas with the Precision 5820 tower desktop workstation. ... Intel Xeon W-2102 (2.9GHz, [...]

HP Intel Core I5 8250u | Shop Low Prices & Top Brands‎

HP Intel Core I5 8250u | Shop Low Prices & Top Brands‎

(Laptop Computers | Servers | desktop / Dell laptops & servers )

12" business-class laptop with Dell's thinnest and lightest frame ever. Featuring a Kaby Lake R quad[...]

HPE 835955-B21 16GB 2RX8 PC4-2666V-R Smart KitHPE 835955-B21 16GB 2RX8

HPE 835955-B21 16GB 2RX8 PC4-2666V-R Smart KitHPE 835955-B21 16GB 2RX8

(Laptop Computers | Servers | desktop / HP laptops and Servers )

Hpe 16gb 2rx8 Pc4-2666v-r Smart Kit 835955-b21.

HP Pavilion 15-DK0005NE Gaming Laptop – Core i7 2.6GHz 8GB 1TB+128GB 4

HP Pavilion 15-DK0005NE Gaming Laptop – Core i7 2.6GHz 8GB 1TB+128GB 4

(Laptop Computers | Servers | desktop / HP laptops and Servers )

buy HP Pavilion 15-DK0005NE Gaming Laptop – Core i7 2.6GHz 8GB 1TB+128GB 4GB 15.6inch FHD Shadow bla[...]